Shipping & Returns
Information for Placing Orders and Shipping:
- Once your order has been placed online, you will receive an automatic email immediately confirming your order with an invoice attached.
- This email will contain an invoice number at the top and a detailed list of your order (Eg ID234).
- Please check it and notify us if you notice any discrepancies.
- If you do not receive this email, contact us as soon as possible.
- Your email address may have been typed incorrectly or this email may have been filter by a SPAM-blocker set on your email program.
- All products will be shipped to you within 1 – 5 working days, should we have stock available.
- Earrings may not be returned unless damaged on receipt in which case they must be returned within 7 days.
- All other items can be returned within 7 days at customers expense if they do not like them.
- Any damages must also be reported immediately (within 24 hours of delivery).