Shipping & Returns

Information for Placing Orders and Shipping:

  • Once your order has been placed online, you will receive an automatic email immediately confirming your order with an invoice attached.
  • If you are not sure on how to place an order, please email us on This email address is being protected from spambots. You need JavaScript enabled to view it.  We will place the order on your behalf.
  • This email will contain an invoice number at the top and a detailed list of your order (Eg ID234).
  • Please check it and notify us if you notice any discrepancies.
  • If you do not receive this email, contact us as soon as possible.
  • Your email address may have been typed incorrectly or this email may have been filter by a SPAM-blocker set on your email program.
  • You can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • All products will be shipped to you within 1 – 5 working days, should we have stock available. 

Return Policy:

  • Earrings may not be returned unless damaged on receipt in which case they must be returned within 7 days.
  • All other items can be returned within 7 days at customers expense if they do not like them.
  • Any damages must also be reported immediately (within 24 hours of delivery).
  • Any complaints can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.